Resident Portal

My Hazelview allows you to submit maintenance requests, review your personal account & payment details, view upcoming resident events, and receive building wide notices.

For residents in

Alberta, Saskatchewan, Manitoba, Ontario & Nova Scotia

For residents in

Québec

Committed to the Communities We Operate In

Sustainability

Our vision for sustainability is to foster happy, healthy, thriving communities where we operate.  We aim for continuous improvement by constantly innovating within our dynamic portfolio, acting ethically and transparently, and effecting positive environmental and social change where we operate.  In doing this, we add value for our residents, tenants, team members, communities, and investors. 

We are committed to a sustainable future.  We are committed to continuing to learn, shape, and evaluate our sustainability practices.

View Hazelview's Sustainability Policy

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Hazelview's Sustainability Program

The Hazelview Sustainability Program consists of four themed pillars – Resource Efficiency, Resilience, Resident & Commercial Tenant Experience, and Relationships. Each pillar is built around practices and initiatives that relate to Hazelview’s commitments to communities, team members, corporate governance, and the natural environment.

Sustainability Program Pillars

Resource Efficiency
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Improve operational efficiency of buildings
Resilience
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Protect portfolio value through environmental and social risk identification and management
Resident & Commercial tenant experience
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Strengthen relationships with residents, prospects, and tenants
Relationships
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Enhance relationships with employees, suppliers, and communities
Commitments
  • Develop an Action Plan to achieve short and long-term GHG reduction targets
     
  • Achieve third-party building certification of 100% of our residential properties by 2023, including BOMA BEST and/or CRB (Certified Rental Building) certifications
     
  • Continue to explore retrofit opportunities and technologies to improve on the performance of our buildings
     
  • Expand existing waste management programs to include additional materials like e-waste & hazardous waste
  • Establish a Climate Change Resilience Plan
     
  • Conduct climate change risk assessments at our properties
     
  • Implement more urban landscaping practices at our properties that promote biodiversity and protect native species habitats
  • Integrate health, safety, and wellness considerations within our properties through third-party building certifications like BOMA BEST
     
  • Survey our residents and tenants on sustainability and health & wellbeing topics
     
  • Develop a resident and tenant sustainability engagement and education program
  • Re-evaluate and expand on existing sustainable procurement practices and policy
     
  • Integrate sustainability factors into our Contractor Code of Conduct
     
  • Establish strategic community partnerships that align with CSR and sustainability objectives
Achievements
  • 43% of our portfolio is part of the Certified Rental Building™ Program, including the Living GREEN Together™ certification, ensuring our apartment buildings are quality assured and operated in an environmentally responsible manner.
     
  • Completed Waste, Energy & Water audits at key properties to identify additional conservation measures; developed a schedule to complete audits at 100% of multi-residential portfolio 
     
  • Established an Energy Use Intensity (EUI) and Water Use Intensity (WUI) at each property
     
  • Onboarded 100% of our properties onto ENERGY STAR Portfolio Manager 
     
  • Performed a gap analysis and developed a plan to achieve BOMA BEST certification for all multi-residential properties outside of Ontario 
  • Established an inventory of Scope 1 and Scope 2 GHG emissions across the entire multi-residential portfolio 
     
  • Established a corporate GHG Management Policy that aligns with the GHG Protocol established by the World Resources Institute (WRI) and World Business Council for Sustainable Development (WBCSD).
     
  • Established a Sustainable Steering Committee, responsible for leadership, accountability, and implementation of the Hazelview Sustainability Program
  • Established a Corporate Social Responsibility strategy and program dedicated to community education, employment opportunities, and sustainable development of the multi-residential real estate sector
  • Developed the Hazelview Sustainable Cities Project Accelerator, in partnership with Enactus Canada, to empower student teams with the resources needed to identify, create, and deliver projects that make urban residential buildings more sustainable, energy-efficient, and future-proof 
     
  • Created a Diversity & Inclusion Committee and Framework to guide Hazelview’s DE&I efforts. 
     
  • Our Business Code of Ethics ensures we operate at the highest level of ethical standards and comply with legal and regulatory requirements
Moving
Stories
The strength of our communities comes from the diversity of their residents, each of whom has a story to tell.

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